Effective Date: 18 June 2015
Website: www.1stmove.ae
Business Name: 1st Move Movers and Packers
1. Acceptance of Terms
By accessing or using this website and our services, you agree to be bound by these Terms of Service. If you do not agree, please do not use our site or services.
2. Services Offered
1st Move provides residential and commercial moving and packing services across Dubai and the UAE. All services are subject to availability and service-specific terms discussed during booking.
3. Booking and Payments
- Bookings can be made via phone, email, or through our website.
- Payment terms will be communicated during booking. We accept cash, bank transfers, and UAE-approved digital payments.
- A deposit may be required for larger or long-distance moves.
4. Cancellation and Rescheduling
- You may cancel or reschedule your booking up to 24 hours before the move at no charge.
- Cancellations made within 24 hours may incur a fee to cover operational costs.
- We reserve the right to cancel or reschedule due to unforeseen circumstances such as weather, vehicle issues, or legal obligations.
5. Liability and Insurance
- While our team handles your belongings with care, 1st Move is not liable for damages to goods not properly packed or disclosed.
- Limited insurance is available upon request. It is your responsibility to declare high-value or fragile items prior to the move.
6. User Responsibilities
- You must provide accurate and complete information when booking.
- You agree not to misuse our services or website, including unauthorized access or harmful conduct.
- You are responsible for ensuring access to premises and obtaining building permissions if needed.
7. Intellectual Property
All content on this website, including text, graphics, and logos, is the property of 1st Move and may not be used without written permission.
8. Governing Law
These Terms are governed by the laws of the United Arab Emirates, particularly the Dubai Commercial Code and UAE Federal Law. Any disputes shall be resolved in the courts of Dubai.
9. Contact Us
For questions or concerns regarding these terms, please contact:
📧 info@1stmove.ae
📞 +971 52 895 0600
📍 Office 201, Al Khan Building, Bur Dubai, Near Hyde Park Hotel, Dubai, UAE
