Effective Date: 18 June 2025
Website: www.1stmove.ae
Business Name: 1stMove – Best Movers in Dubai
Contact:
๐ +971 52 895 0600
๐ง info@1stmove.ae
๐ 16th St., Bur Dubai, Al Khan Building, Office 201, Near Hyde Park Hotel, Dubai, UAE
1. Introduction
1st Move is committed to safeguarding your privacy. This Privacy Policy outlines how we collect, use, store, and protect your personal data when you use our website or services, in accordance with UAE Federal Decree-Law No. 45 of 2021 on Personal Data Protection (PDPL).
2. Data We Collect
We may collect the following personal data:
- Full name
- Contact number
- Email address
- Moving details (address, schedule, type of goods)
- IP address and browser information
- Feedback and communication history
3. How We Use Your Data
We use your data to:
- Provide our moving and packing services
- Communicate with you regarding your inquiry or booking
- Improve our website and customer experience
- Send occasional updates or promotional offers (only with your consent)
- Comply with applicable UAE laws and regulations
4. Data Sharing and Disclosure
We do not sell, trade, or rent your personal data. Your data may be shared:
- With logistics or subcontractor teams involved in your service
- With legal authorities if required under UAE law
- With third-party service providers who help operate our website or CRM under confidentiality agreements
5. Data Retention
We retain your personal data only for as long as necessary for the purposes stated above or as required by UAE law.
6. Cookies and Tracking
We use cookies and similar technologies to enhance your experience on our site. You may disable cookies through your browser settings.
7. Data Protection Rights
Under UAE law, you have the right to:
- Request access to your personal data
- Correct inaccurate data
- Withdraw consent
- Request deletion of your data (unless retention is legally required)
To exercise these rights, please email us at info@1stmove.ae.
8. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices of these websites.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date.